Privacy Policy
Effective Date: May 29, 2025
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Distribution & Delivery Management Platform operated by Technobuzz ("we", "our", "us"). By using the Platform, you agree to the practices described in this policy.
1. Information We Collect
- Account Information: Name, email, mobile number, role, login credentials (hashed), organization details.
- Transaction & Subscription Data: Orders, deliveries, invoices, wallet usage, payment records.
- Device & Usage Data: IP address, browser/device info, logs, session history.
- Third-Party Integrations: Payment processor data (e.g., Razorpay transaction info).
2. How We Use Your Information
- To authenticate users and enforce role-based access
- To manage subscriptions, orders, deliveries, and billing
- To maintain wallet balances and process payments
- To monitor app usage and improve platform performance
- To send notifications and important service updates
- To comply with legal and regulatory obligations
3. Sharing Your Information
- With authorized organization Admins
- With payment providers like Razorpay
- With law enforcement or authorities, if legally required
- With our internal technical team for maintenance and support
4. Data Security
We use secure protocols and technologies to protect your data, including:
- JWT authentication and authorization middleware
- Encrypted connections (HTTPS)
- Hashed passwords using bcrypt
- Granular, permission-based role control
While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your data while your account remains active or as needed for legal, operational, or contractual purposes. You may request deletion subject to verification and legal limits.
6. Your Rights
- Access or correct your personal information
- Request deletion or restriction of data
- Withdraw consent for non-essential communication
- Request a copy of your stored data
Contact support or your Admin to make a request.
7. Children’s Privacy
The Platform is intended for business use. We do not knowingly collect data from children under 13. If such data is found, it will be deleted.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here and take effect upon posting.
9. Contact Us
Technobuzz Privacy Office
Email: support@technobuzz.example.com
Phone: +91-XXXX-XXXXXX